Hello
We are using the Dropbox Advanced Plan. I was initially a "Team Member" when this issue occured overnight and got myself made into a "Team Admin" to try and solve it.
Issue:
A shared folder, which is essential for our operations with this kind of Icon, was somehow moved into my personal Dropbox folder within our organization's account.
- As a "Team Member", I did not have admin privileges when the folder was moved.
- Now, as a "Team Admin", I still do not have the necessary permissions to move this folder back to its original location or even manage it properly.
- I have tried using the web interface, but the "Move" option does not appear for the folder.
- Dragging the folder results in a "Destination Folder Access Denied" error.
- I have verified my permissions and tried different browsers and devices without success.
I would love some guidance on how to regain control over this folder and move it back to its original location. I thought getting myself made an admin may help, but maybe unsharing the folder from everyone and then resharing is the solution?
Thanks