Child Item

Dropbox Replay not importing comments to Premiere Pro

I haven't been able to import comments for a few months now. I tried uninstalling and every software is updated. I don't know what else to do. Every time I click import onto the current timeline, it acts like it is doing it, but my timeline is still the same when it's done loading.

Find more posts tagged with

Comments

Hannah

Thanks for bringing this to our attention, @neekfilms.

Have you tried to disable the automatic syncing of comments and then to re-enable it, to see if that helps?

Keep me posted.

neekfilms

Yes I have done that. I also disabled the mouse sync too

Hannah

Thanks, @neekfilms.

In that case, can we send you an email, so we can take a closer look at the issue?

neekfilms

Yes please. Do you have my email through my account?

Hannah

We do! I just emailed you, so we'll continue there. 🙂