Someone shared a folder with me, but apparently it merged my account into a Business one.

Question

I have a free drop bix account. Clients have shared their folders with me, and all of a sudden when one client  "E" added me to her drop box, all my dop box files (personal & business) PLUS shared folders from one of my clients are all under "E's" drop box, but I have my own folder under my name. Her subscription ends Friday and I need to make sure all my files stay with me and my clients files aren't disrupted. Any idea how I do this?

Rich · Accepted Answer

@paytonb wrote:... one client  "E" added me to her drop box, all my dop box files (personal & business) PLUS shared folders from one of my clients are all under "E's" drop box ...

It sounds like you were invited to and joined their Business account. When doing so, you merged your account into their team account, effectively making them the owner of your account.

In order to leave the team and keep your account, the team admin needs to convert your account back to an individual account. It's important that they don't just remove you from the team as doing so would delete your account. If that were to happen, the team admin only has seven days to restore your account.

Only the team admin can do this for you. There's no way to leave the team yourself, and Dropbox can't do it for you.