Child Item

How to cancel Dropbox Sign plan?

I don't see a way of cancelling a Dropbox Sign subscription on the Dropbox Sign home page under Profile, nor is it possible on the Dropbox home page under 'Settings' --> 'Plan'.

Dropbox just charged me 127.42 on Friday but my basic plan showed a grey and I cannot click on it.

I hope someone can help me here.

Thanks

Find more posts tagged with

Comments

Mark

You need to do it from https://app.hellosign.com/account/logIn I believe

eurochina

hi. Mark, Thanks! But I still cannot find it. I logged in using my dropbox account and then there shows the signature. I cannot find the cancel section.

Megan

Hey @eurochina, thanks for taking the time to write on our Community.

Can we actually send you an email, so we can look into your request internally?

Let me know!