shared file access notification

Question

How do you view the access record of people who's icons are not showing up? I have 11 other people that have shared access to my folder, but I can't access their grey icon to see if they have viewed the file? Or does that mean none of those people have accessed the file yet?

Hannah · Answer

Have you checked the activity for that file, @omahawildcat?

omahawildcat · Answer

How do I see the viewer info for these users in essentials?

Jay · Answer

Thanks for the info, you'll be able to see viewer info using these steps, depending on which plan you're currently on.