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Shared links history not updating

Hi,

Using Dropbox for Business we've noticed that the shared link history that's at https://www.dropbox.com/share/links is no longer updating with new shared links.

I appreciate any input on this one if only to confirm that it's been deprecated or something has changed that I can re-enable.

Cheers,

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Shared Links

Dropbox Business

Developer

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Nancy

Thanks for the extra info, Jim!

In general, when creating a shared link, you shouldn’t have to insert your email address to generate it.

Can you please follow the same steps as before, and instead of inserting your email address, click on the “Create and copy link” button directly this time? Are you still unable to see your shared link at this page after that?

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Nancy

Welcome aboard the Community, @Jimathy!

Can you clarify what steps you're following exactly to generate a shared link on your Dropbox account and what platform you’re using (mobile app/website/desktop app)?

I’d like to gather more info to isolate this further.

Keep me in the loop.

Jimathy

Hi Nancy,

I used Google Chrome to test, bringing up my file list and clicking the three dots on the right of the file and choosing 'share' >> 'share with dropbox' then using my personal dropbox email address.

Both originally reported and testing accounts are using Dropbox for Business.

Cheers,

Jim

Nancy

Thanks for the extra info, Jim!

In general, when creating a shared link, you shouldn’t have to insert your email address to generate it.

Jimathy

Thanks, Nancy,

I can confirm if the create and copy link button exists; the link does appear in the history.

Cheers,

Jim

Nancy

That’s great, Jim! It seems like you were previously creating a shared folder instead, which is why the link wouldn’t show.

If you need something else, I’ll be right here!