Thanks for the screenshot and the updates! Is the owner of the folder sending you a shared link with view-only permissions, or edit permissions instead?

esk

I don't know. I created the link by opening the folder in the iOS app, tapping the three dots, tapping share, and tapping copy link. There doesn't seem to be an edit option.

Megan

Hey @esk, this is a prompt that someone can easily just close from the X at the top right corner.

If you scroll to the top, and dismiss the Learn More, are you able to find a way to close the window?

What happens if you click "view folder" instead?

esk

This screenshot was taken at the top of the page. It's impossible to scroll up and see the X button on the learn more banner. View folder opens the Dropbox app (which I have installed, but the recipient doesn't).

However, I just confirmed that I am able to dismiss the banner on Safari on iOS. This issue only seems to happen on Chrome mobile.

Nancy

I tested this on an Android device as well in the meantime, and everything looks good on my end. Meaning, I see a small X at the top right corner of the screen, which lets me continue directly to the website, without having to install/log in to the mobile app first.

Does the recipient have any other browsers on their mobile device perhaps to check this?

esk

Yes, they can download the file using another browser. Thanks! Could you report this issue (links to shared folders broken in Chrome on iOS) to the dev team?

Megan

Hey @esk, certainly!

I'll forward your feedback to the appropriate areas so we can continue to improve our app.

In the meantime, if you need anything else don't hesitate to give us a shout!