GST in advertised prices in Australia

Question

The currently invitation-only Dropbox Basic Extra plan here in Australia is advertised at $2.99 a month. However, when you click through on the invitation to purchase it becomes $3.29 a month, due to the addition of GST (Australian version of VAT or Sales Tax) at 10%.

Just flagging that it's illegal in Australia to advertise prices exclusive of GST.

I get why it's happening and that it's not intentional, but reckon it's something you'll probably want to remedy.

The normal dropbox plans available at https://www.dropbox.com/plans are fine, they all include GST in the advertised price.

Jay · Answer

HI @autobook, I've sent you an email, please could you reply to it as soon as you get a chance!

autobook · Answer

Hi Nancy, yes that would be fine for you to contact me through me email in order to try to resolve this issue for me and my clients.

Cheers....  Nick

Nancy · Answer

Hi @autobook, hope you’re doing well.

Can we log a ticket for you, to look into your Dropbox account’s settings internally?

Let us know if it’s OK to reach out to this email address.