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Problem with login, says my account is disabled.

Hallo everyone
For some reason i cant login to my Dropbox account anymore, although i am sure i use the right Email and passwort. When i got to create a new passwort and enter my Email it says that my account got dissabled. Now i dont know what to do.
Thanks for your help in advance

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Megan

Hey there, @Deadpool248, let's jump right into this!

Did you happen to be part of a Business plan, and maybe you got removed by your admin?

If you check the email address linked to your Dropbox account, do you see any emails explaining why this might have happened?

Keep me posted, and we'll take it from there!

Deadpool248

No its a private Account

Megan

Hi @Deadpool248, what about the email?

Did you check for any communication from us, to the email address linked to the account?

Deadpool248

Yes there was just a mail, that my storage is 80% full, nothing more.

Megan

Can I send you an email, in order for us to have a closer look into this @Deadpool248?

Deadpool248

Yes please, this would be great!

Megan

I just sent you an email @Deadpool248, I'll see you there!