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How can I delete an unwanted extra Dropbox account?

I accidentally created an extra Dropbox account in a second email account. I wish to cancel the extra Dropbox account, but I am afraid in the process I will lose my original Dropbox account that is located in my primary email account. What can I do to insure that does not happen?

It happened when I linked a file to the second email address, and I must have impulsively clicked a button to create an account. I tried to delete the new account but received a message to create a password. I didn't do that, thinking I would be digging the hole deeper. I hope this doesn't put a glitch in my original Dropbox account. I am posting this from the original Dropbox account.

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Mdbox2

If I remember correctly, the message was that I needed to sign into the extra account in order to delete it. In order to sign in I had to create a password for the extra account. I did that and got a message saying the extra account was successfully deleted, and my original Dropbox account was not affected. Thank you for the follow up.

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Hannah

Hey @Mdbox2, thanks for posting your question.

If you want to make sure you're deleting the correct account, I would suggest opening a new private browsing/incognito window on your browser.

Let me know how it goes!

Mdbox2

In order to sign in to the extra unwanted account on the incognito window I have to enter a password which I have been reluctant to create. I guess I will make sure all the files on my original Dropbox are located on my hard drive. Then create a password for the unwanted account so I can delete it and take a chance my original Dropbox survives. Thanks for the help.

Hannah

Hey @Mdbox2, can you clarify what you mean by "create a password"?

What kind of prompt do you see when you try to sign in?

Mdbox2

Megan

Amazing news, glad to see everything is resolved @Mdbox2!

If you need anything else, give us a shout!