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didn't get code to email

ldariusas

Hi i try to login and didint get code for my email, maybe i can change the emaila to login?

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Walter

Hi there @ldariusas, sorry to hear about this.

Have you checked your email's spam/junk folder as well?

If you did and still can't find the email with the code, you can try another browser as well.

Once you log into the account in question, you can change your email address from the account's settings.

Let us know of any updates!

ldariusas

Junk checked, nothing found, so how i can to login if i didint get the code? Never asked the code until today

Megan

Hi @ldariusas, can I send you an email, in order for us to have a closer look into this?

ldariusas

yes, please

Nancy

I just opened a ticket for you, @ldariusas! Please have a look, when possible, and get back to me.

Thanks.

tomascardoner

Hi, I had the same problem. I didnt get the verification code on my email address. I've already check the spam folder.
The access is for a different account that the one I used to write this.
Please, contact me ASAP.

Thanks.

Nancy

Hey @tomascardoner!

Did you also add no-reply@dropbox.com to your email contacts, before resending the one-time code?

Also, if you have any linked devices to the Dropbox account in question, please double check if the one-time code has been sent as a notification there.

Let me know how it goes.

ldariusas

It is not helped, maybe you can just turn of the code sending? Or change my email maybe to other emaail i will get

EvanDBX

Hey @ldariusas, I can see that a team member has reached out to you via email. Could you please reply back to them so they can assist further?