nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Getting an error on the website that my files cannot be viewed because I am offline

cybrojo

When trying to view my files I receive the message that they cannot be viewed because I am off line. I am online logged into my account. Also the help chat does not work. Any help out there? Thanks

Find more posts tagged with

View

Error Messages

Web

OffTopic

AcceptAnswer

Accepted answers

cybrojo

Solved the problem! Rebooted my computer and that did the trick. Why so hard to remember the most obvious solutions?

Norfolk VHF

Bingo! Thanks, Walter. Preview behaved normally on a different browser. Two points worth making. I had tried going Incognito within Chrome, but still got the error message. Also, my laptop, where Preview always worked fine, is also running Chrome.

So, it's clearly not Chrome itself, but apparently just its cache on my desktop computer. I don't know how long it will take me to learn to clear that, but when I do I will come back with a (hopefully final) report! Stay tuned.

(I should also answer about that shared file. Still got error message here on Chrome.)

All comments

Walter

Hey @Norfolk VHF, sorry to hear you're still having issues with this.

Can you please clarify your browser's version for us?

Also, did you try clearing your browser's cache or another browser, preferably with no extensions or plugins running?