Cannot open text files. Undefined error.

Question

When I try to open text files in dropbox from windows explorer I get "Undefined error" (translated from swedish). The local files with green check mark opens fine. When I select to make file local it opens fine, but this should not be required. What is wrong?

Megan · Answer

Hi @herrliedholm!

Thank you for alerting us to this problem. Dropbox engineers are aware of the problem and are working on a solution. Sorry for any inconvenience this is causing. We'll update you shortly on this issue.

herrliedholm · Answer

Yes, making them as available offline solves the problem. So you are confirming that Dropbox is unable to open text files directly from windows explorer? When can I expect to have this fixed? It is what dropbox is all about, making cloud storage available without effort and complexity.

Regards

/Peter

Walter · Answer

And is this only happening with online only files @herrliedholm?

If so, I'd suggest making them available offline before trying to open them on your computer.