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Child Item

I have a monthly subscription, but I want to pay annually

shady mohamed

hello

i am on dropbox plus plan and i pay monthly

i want to pay annually but i cannot find how to change from monthly to annually

when i try to upgrade a message (you are already on dropbox plus plan) appear and i cannot upgrade to annual plan

any help

thank you

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Payments

Billing

Dropbox Plus

Accepted answers

Jay

Hi @shady mohamed, have you tried these steps to change your billing cycle?

All comments

Hannah

Hey @shady mohamed, thanks for posting to our Community today.

You should be able to switch from monthly to annual billing from the billing tab in your account settings.

Let me know if you have any questions!

shady mohamed

thank you for reply

i know this page and searched in it

but i didn't find any link or instruction how to change my subscription from monthly to annual

any help

Megan

Hi @shady mohamed, sorry to jump in here!

What are the options you see when accessing your billing tab? Also, did you upgrade directly from our end, or did you use Apple/Google?

shady mohamed

you are welcome

here my billing page

the options i have :

change paying method

display invoice or receipt and print them

that is it no other options

i pay my subscription monthly and i want to pay annually so how can i change from monthly to annually ??

thanks

Jay

Hi @shady mohamed, have you tried these steps to change your billing cycle?

shady mohamed

i didnt see it 🙂

thank you very much for help

i changed it thanks