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I can't see an option to delete photos from the Photos directory

Ok, read threads that say "Delete" is there and I still don't see it. I do on the "Files" screen, but not the Photos directory. Looking online in Firefox, I get NO option to delete a photo when selected. Been this way since the "change". So Dropbox is forcing us to use apps on our devices then to delete photo backups? I use the web with my company computer to share and manage photos from my company phone. I cannot put the apps on my company devices and need to be able to delete online. Please advise.

Attached photos of what I see. no delete.JPG no delete2.JPG no delete3.JPG

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Rich

You can no longer delete from the Photos page. You need to select a photo and choose View in folder. From there you can delete it.

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Rich

There is no longer an option to delete photos while on the Photos page. You need to do it from the Files page now. You can select a photo and click Show in folder, and it will take you to the Files view for that photo where you can delete.

Yes, it results in extra steps, but it's all we have right now. Dropbox is clearly moving away from a proper photos experience. Every time they say we're changing this to make it better they end up taking away more functionality.

rlawrence2

This sucks; you cannot "see" a photo file and certainly don't know the name of the file to delete un files folder. This is going to force me to cancel my dropbox! Are you listening Dropbox admins???!!!

Rich

rlawrence2 wrote:
you cannot "see" a photo file and certainly don't know the name of the file to delete un files folder.

When you click Show in folder, the file is already selected in the File view. Just click Delete.

rlawrence2

That would be an ok ....albeit longer.. way to do it; and it'd be better if the default "files" list could get set to "descending" either via name or time stamp. As it is, every time I click "show in folder" I have to reset list so I can do another egg hunt to get the file to show up on the screen. Is there a fix for that one? The system should take me straight to the file, not just to a folder where I have to search again. Althogh it is indeed checked when I do find it... wasted 15 min trying to delete one file though.

Rich

rlawrence2 wrote:
As it is, every time I click "show in folder" I have to reset list so I can do another egg hunt to get the file to show up on the screen. Is there a fix for that one?

I think that one is on your browser, as the file is not only selected but the page scrolls to it once loaded.

Aggiechi

Your suggestion works up until it takes me to the folder for me to delete the photo. It brings up ALL my pictures and I am unable to locate the photo from the list of other photos so i can delete it. and it is SO slow! this is very frustrating!

SilverBullit

There is no "delete"

drumnpriest

Me too - they just killed dropbox photo management -- Couldnt leave well enough alone - the refrain of all companies that grow too big. Bye.

jenuhbenna

I am trying to figure out how to delete photos as well and this is EXTREMELY frustrating. I will be cancelling my dropbox as soon as I can upload all of my photos to my google drive. May take a while but this is absolutely ridiculous.

Joel B.16

On the updated Photos page, I can't seem to figure out how to delete photos. I often scroll through there to look through all the new photos uploaded automatically from my phone. A lot of them aren't any good, and I'd like to delete them as I scroll through. I used to just delete them from there, but can't seem to figure that out now.

Rich

You can no longer delete from the Photos page. You need to select a photo and choose View in folder. From there you can delete it.

jenuhbenna

I am trying to delete photos and they're saying I have to scroll through every photo I've ever taken after I've clicked on them and gone to the folder....so it displays on my screen and I THEN can delete? What is going on with this?!?

drumnpriest

Clearly they are developing a complete paid photo solution otherwise why in the world would they remove features and torture the existing customer base like this ? As soon as they offer this new paid photo service they will get thousands of signups - and the ability to DELETE A SINGLE PHOTO WHILE LOOKING AT IT will be one of the prime inducements to sign up -- #tryingtomakesenseoifitall

Smorss2011

Wow, that is massively stupid!

Smorss2011

How inelegant and clumsy. You need to hire a U/I person.

Rich

As they've been slowly removing most photo-centric features over the last couple years, they likely don't care.

rlawrence2

Ok Dropbox you fixed it, sorta. What they did was to allow you to click on the photo(s) in the photo view and then click "show in folder"; it then brings up a new window/tab with the photo(s) already clicked. Before you had to search for that photo(s) and delete. Now you just have to ass.u.me that they are all clicked if multiple photos were selected, or again... search and find.

Dropbox, why not just put a "DELETE"! on the multiple and photos page?? What are you saiving by taking this feature away from the web solution that you had before? Is it you need your software on every computer maybe?

rlawrence2

No I do NOT accept this as "best answer". Best answer and customer service is to provide a delete button on each photo and multiple photo pages.

yoda

still dont know how to do it . the more photos you cant delete, the more memory you need, the more money they make ? come on.....ad a delete button ..how hard can it be , we pay for good service .

M S.1

Hey.... 2019!!!

Still can't delete a photo directly from the "Photos" section of Dropbox.

Remember when we were promised all the old Carousel functionality was going to get rolled into just Dropbox? Never happened!

Why is it I can select multiple photos on my phone in dropbox and delete them (or share them with a link) but I can't on DB's website?

This is a joke. As soon as I find something better I am out.

Barnickal

Doesn't work like that for me. I have about 30gb of photos/videos in my Camera Uploads and when I click "show in folder" it takes ages and then just shows me the whole folder. Very useful...not.

Aggiechi

Totally agree! and once you click on a photo it takes you back to the VERY top so you have to scroll all the way down again. I'm thinking about switching - maybe Picassa?

M S.1

No! This is not solved. This is not a solution, this is a hack-work-around. I NEVER clicked on any resolution or claimed this was solved. Why are moderators marking problems as "solved"?

Barnickal

Maybe. I have DB pro thanks to work, so no choice really.

Jan-Langevad

VERY BAD "solution". We need a DELETE meny item in the PICTURES web page.

It seem to be a "political" issue, making deletion difficult for us customers!

I know you are selling "online disk storage" but this is a "bit to smart".

Seems/sounds like, that there has been such a DELETE option in the past on the PICTURE web page.
The PICTURE web page is a good place to maintain recents camera uploads.

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]