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Maximum Retry attempts

When I try to upload a PDF via api, I get this error,

{"status": "FAILED", "error": "Job reached maximum retry attempts"}

File size is around 1 MB, do I need to enable something in the settings?

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Can you share the code you're using and a sample URL that results in this error? Thanks in advance!

Thank you for your prompt response Greg, this issue was because of authentication. I fixed it in my code.

Thanks, once again !!!!!

How could you solve it?

I have this problem too how can I fix it??

This thread is old, and the specific cause here may depend on your particular setup. If you're seeing this, please feel free to open a new thread with details so we can help.

In my case, it was a problem in my code with the authentication.

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