Child Item

Webhooks not work

hepochen

Since 2017-4-27 01:38 UTC, the Dropbox Webhooks not worked any more.

But the other API looks like normal.

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Comments

Greg-DB

We're looking into it. Apologies for the inconvenience.

Greg-DB

We've had our engineers working on this and the good news is the problem has been fixed. The backlog is being processed now.

My apologies again for any inconvenience this caused.

corbibond88

Thanks for the quick response. Can I put in a request to update the status page when an issue like this occurs ? I checked the status page and never saw an update. I eventually found this post while I was in the process of submitting a ticket.

Greg-DB

Thanks! I'm sending this request along to the team.

funnyrabbit2

I'm testing webhooks right now. I'm looking at my access_log file. I found the challenge request but no POST request is logged after my files are changed.

Is the webhook service normalized already or should I wait a little bit more to continue my testing.

Thanks!

Greg-DB

Webhooks are being sent now, but the service hasn't caught up on the backlog yet, so there will be still some delay.