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How to get more Dropbox storage space for free

Hello everyone!

I wanted to show you exactly what happens and what steps you'll need to follow in order to get more free space in your Dropbox.

From your Account Settings page you see all your current space and all the space you've earned.

To begin earning more free space, you can visit the Dropbox Get more space page here.

From this page you can invite your friends to join Dropbox by emailing them, sending them a direct link to join or sharing your invitation on Facebook. You can earn up to 16 GB !

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Finally, can check the space you've earned by going to this page and you'll have a detailed list of all the actions you've taken and how much free space you've earned!

If you have any trouble with this process or feedback and ideas about this, feel free to leave your comments below and I'll get back to you or reach us on @DropboxSupport on Twitter and our team will be happy to note your feedback and assist you!

Have a great day all!

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Referrals

Accepted answers

Rich

The only time referral space is removed from an account is when it has been determined that a referral had been earned through illegitimate means. When that happens, all referral space is usually removed.

The only way to know the actual cause is to contact Support.

Open your ticket here: https://www.dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com

Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).

All comments

advisorking

Not knowing the limit of 15 only for referrals I invited many whom I actually didnot want and in the process it attained the limit and the referrals never matured. Thus I missed the real people whom I could have invited. How to cancell the non responsive referrals to free the limit.

Mark

You cant cancel referrals that have been sent out.

Note that they will simply sit on your account until the maximum limit for referrals has been reached. That limit is 32 (32 referrals at 500mb each).

It doesnt matter if they are the first 10 you sent or the last 10. You will get referral space once they install on a unique computer. Mobile devices do not count.

Also, please note that if people complain you've spammed them you risk losing ALL referral space so please be cautious of how many you send out and to whom.

valkorn

Hello.
My friend gave me link, i used it, registered new account, install app and when i tried to confirm my mail i got 500 error. And there is a problem because i still have 2GB and i see that i got 0 bytes, but also me and my friend when we check there referral status is green OK sign with text granted 500MB which means that this referral was succesfull.
Also i have email from Dropbox "thank you, your friend invited you, we gave you 500MB".
Please explain me - do i have +500MB or not?

Sanchez

Hi there,

I’m sorry to hear about this. We’ll need to take a look at your account to get this squared away. Please write in to us here https://www.dropbox.com/support so that our support staff can investigate and assist.

Thanks!

KatjaP

I had about 18gb of space, much of it earned through referrals. It has all now disappeared and I have only 3.75gb. Whats happened?

Kind regards

Rich

The only way to know the actual cause is to contact Support.

madx37

Is there a way to earn more free space for my Dropbox Work account?

Please let me know, thanks.

Mark

The only ways to gain free space are via www.dropbox.com/gs and www.dropbox.com/referral. I have to say though I'm not 100% sure if these include Business accounts.

madx37

I have already taken all of these, both "gs" and all the possible "referrals" but this is only for the personal account not for the work one (that now it's free with an 2GB quota). I can't find anything like this for the work account.

madx37

I have already taken all of these, both gs and all the possible referrals but this is only for the personal account not for the work one (that now it's free with an 2GB quota). I can't find anything like this for the work account.

Sanchez

Hey madx37,

Please clarify what type of Dropbox subscriptions you are referring to (basic 2GB, Plus 1TB).

Business Standard plans have 2TB, Business Advanced unlimited space.

If you have basic or Plus accounts, they have different email addresses, so you can use Mark’s suggestions to earn more space, if you haven’t already reached your limit. Here’s more info https://help.dropbox.com/space/earn-space-referring-friends

Thanks!

pcmdnh

Where can I see when and which space expires? I knoiw how to view https://www.dropbox.com/account/personal but it does not show expire just earned

Zed

Hey @pcmdnh,

You can check your quota, including the status of and space earned from promotions and referrals, by logging into the following page and clicking 'View all space earned'.

You can also reach out to our support team for further clarifications regarding when your promotional space expires and they'll be happy to help!

Thanks!

Shainal

Hi,

Is there away to configure dropbox folders such that the content is no longer stored on my local drive but only in the dropbox cloud?

thanks,

Shainal

Zed

Hello @Shainal,

You can use Selective Sync, a feature of the Dropbox desktop application that allows you to select only the folders you want to be synced to your computer.

You can selectively sync the content in your hard drive and then once you mark the folders you don;t want to sync back to the web, you can safely delete them from your PC.

Alternatively you can uninstall the Dropbox app and use the web upload feature to manually upload your files via the web.

Thanks!

Greg S.18

Rich

Greg S.18 wrote:

How much Dropbox space am I using?

You can see that information on your Account page.

Greg S.18

If my account was available I would not need this support help. Please do not reply as this is wasting your time.

bbarkanov

Hello, Two friends that I referred have installed dropbox and started using it. But it still says " Waiting for Install" in Space earned. How do I get credit for the referral? Thank you!

Rich

Have they installed it on a computer? Mobile devices (phones/tablets, etc.) do not count.

If they did install it on a Windows computer, make sure they download and install the full Dropbox client and not the app that's found in the Microsoft Store. That app is a mobile client and will not qualify for the referral.

Zed

Hey @bbarkanov, exactly as Rich said, please have the invited users to install the Dropbox app.

If the space is not credited after this, please raise a ticket with our support team so they can investigate more on this.

Once you do, please let me know here with the ticket ID so that I can help.

Thank you!

Zed

Hello @Greg S.18,

I'd recommend raising a ricket with our support team so they can help you. Thanks!

Greg S.18

Dropbox help, support and chat is very sorry. I will refrain from saying that they are stupid and worthless because after months of wasted time they sent me a link to Youtube videos this evening. Dropbox probably could win all of the prizes for worst help and support for all Apple, Android and Windows applications. Dropbox support was so terrible that the had to start Dropbox Community. That is totally sorry.

Zed

Hello @Greg S.18,

I located your open tickets with us and reviewed your conversation with our agents. From what I understand, you wanted some tutorial videos regarding Dropbox and how to use it, you can find all of our official material here.

I will forward your comments to our team - our support team is highly qualified to help you on every question and we're always here to help.

Constructive criticism and feedback from our users regarding the product help us get better - it is something we're looking for, this is the purpose of our Dropbox Community .

Let's keep the criticism constructive and the conversation professional, we're here if you need us.

Thank you.

LucaSP1

my dropbox standard is about 8GB thanks to referrals, i'd like to share a big folder (about 3GB) with some friends who have a new standard account (2GB). can i do that? i mean do they need to have 3GB free space or the space limit that counts is only the space available to the creator of the folder?

same question put in other words, if i upgrade to dropbox plus and gain 1TB, then can i share a giant folder with friends who have a standard account?

Zed

Hey @LucaSP1,

From your end, you can share the folder with the users and they'll get notified and prompted to add this folder to their Dropbox but if they don't have the available quota, they won't be able to add it and will be prompted to get more space.

Thanks!

acleverdecoy

I have found the Help pagehttps://help.dropbox.com/space/earn-space-referring-friends and at Step#4 there is no "Invite a friend" option on this Settings page. It only allows me to "Upgrade" the account. It is already a "Personal" account. I am at 2.27G of 2G account and only need a little bit more space so i don't have to do a full-on upgrade. Please help!

Sanchez

Hey @acleverdecoy, welcome to our forum!

Can you try using a different web browser? If the issue persists, please take a screenshot and reply back to me here so I can have a look.

Thanks!

bee4

Only got the option to Follow on Twitter and share why I like Dropbox. How do I get the rest?

Mark

It actually looks like those options have been removed.

Which link are you using?