Child Item

I forgot my android app Passcode.

Please help me how can i recover my app passcode, i have uninstall the app the re-install it but it again ask for Passcode, what i do please help me.

Find more posts tagged with

Mobile

Install

Accepted answers

Mariedb

Hi there !

If you delete Dropbox and then install it again, that should resolve it with iOS, so I guess you are on Android?

In that case, if you forgot your passcode you can reset it by removing your Dropbox profile from your phone. This will reset the passcode prompt.

You can accomplish this using the following steps:

Open your device's main Settings app
Find your 'Accounts' settings
Under ‘Accounts,’ select 'Dropbox'
Select 'Remove account'

This will remove your Dropbox profile credentials, but it will not affect the contents of your Dropbox folder. The next time you open the Dropbox app, you will have to log in using your password, but a passcode will not be required.

If you have any trouble with the steps above, you can also unlink your device using the Dropbox website. Log in to:

 https://www.dropbox.com/account/security/.

Under "Devices" find your mobile device. Click the small "x" to the far right of the device name. This will unlink your Dropbox account from that device. The next time you open the Dropbox app on your device, you will have to log in, but a passcode will not be required.

I hope this helps!

All comments

Mariedb

Hi there !

If you delete Dropbox and then install it again, that should resolve it with iOS, so I guess you are on Android?

In that case, if you forgot your passcode you can reset it by removing your Dropbox profile from your phone. This will reset the passcode prompt.

You can accomplish this using the following steps:

Open your device's main Settings app
Find your 'Accounts' settings
Under ‘Accounts,’ select 'Dropbox'
Select 'Remove account'

If you have any trouble with the steps above, you can also unlink your device using the Dropbox website. Log in to:

 https://www.dropbox.com/account/security/.

I hope this helps!

Sanjoy G.

I have forgot my mobile Dropbox app pass code. Please help me to recover the pass code.

Swasthika D.

I have forgot my passcode help me to reset it

Mark

As has been said already, you cannot reset it. You need to remove and reinstall the app.

Muhammad O.

THANKS , MARIE . I DID WHAT YOU SAID AND RECOVERED MY DROPBOX ..😊

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]