All my content has disappeared from my account

RozetaLami

I have had Dropbox for ages and i have been storing many thing there, like 500 GB of things.

Two months ago i realised that this content is not there anymore.

Tried to get some information from Dropbox chatbox but no one replied.

It is quite upsetting and annoying because there were amny photos and videos there since 2017.

Please, do help me with this.

Best

Rose

London.

Hannah

Hey @RozetaLami, I'm really sorry to hear that your files are missing.

What do you see in your events page? Can you find any events relating to those files?

How about your deleted files page?

Also, when was the last time that you logged in to your Dropbox account and had access to those files?

Let me know and we'll go from there.