I no longer have my old email account and therefore cannot access my dropbox with this log in email as security code sent to inaccessible email account.
Hi @KienLim, thanks for messaging the Community.
I’d recommend getting in contact with our support team directly to look into this matter in more detail.
You can do this by opening an incognito/private browsing window, while not signed into any account, and accessing this link.
From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.
Once you get a ticket ID from the automated response, which is sent via email in a few minutes, please let me know the number here so I can locate it in our system.
Hey @KienLim!
A quick follow-up to our last message! Let us know if you still need assistance or if everything is working as expected.
