My shared account, one of musicans that I share a folder with is using windows, and he keeps having issues. The error message he was receiving is “You are out of memory”, I have asked him to delete. his old free DropBox account, which he said he did. I know it’s not my account, because I have 2 TB, and not even close to using a 10th of it. He told me the message he gets from DB is he needs to establish an account using a email address?? I have invited him, with edit and view rights, and even sent a link. He thinks because he briefly paid for an account 30 years ago, the his windows laptop is hard coded. How can he strip any reference to his old DropBox off his windows laptop, and what if he tried a new password. Another weird thing is, when I look at his name it has a red disabled next to his name
