My shared account, one of musicans that I share a folder with is using windows, and he keeps having issues. The error message he was receiving is “You are out of memory”, I have asked him to delete. his old free DropBox account, which he said he did. I know it’s not my account, because I have 2 TB, and not even close to using a 10th of it. He told me the message he gets from DB is he needs to establish an account using a email address?? I have invited him, with edit and view rights, and even sent a link. He thinks because he briefly paid for an account 30 years ago, the his windows laptop is ****** coded. How can he ****** any reference to his old DropBox off his windows laptop, and what if he tried a new password. Another weird thing is, when I look at his name it has a red disabled next to his name