I was actually just trying to update my account and pay via my department’s card, and that process has apparently resulted in my account being flagged as “too young” to hold an account. I am 40 years old.
I am now being told that everything I have saved will be deleted within 48 hours. At the same time, resolving this issue seems to require contacting you, which itself may take up to 48 hours (since the payment has not yet gone through).
Is there any quicker way to resolve this issue and prevent the deletion of my data?
Thank you for your help.
Dropbox Plan from BAsic to Family,
Do you have access to the email linked to the account?
Yes
Are there any devices connected to your Dropbox account?
(Phone, tablet, work laptop)
