Child Item

I upgraded to Dropbox Professional, but it's not showing on my account

Dropbox Plan
Professional
Payment Method
PayPal
How did you upgrade?
My account was automatically charged after the free trial period.

Question or Issue

I upgraded to a Dropbox Professional account. Why hasn't my account been upgraded? I have no storage.

Find more posts tagged with

Storage space

Plans

Upgrades

Already Offered

Comments

Jay

Hi @jmerri05, thanks for posting today.

Did you upgrade via the Dropbox site directly, or via the Dropbox mobile app?

This will help me to assist further!

Megan

Hi @jmerri05!

Quick check-in to see if you caught our last reply. Do you need more help? If yes, then I'm happy to assist. If everything is sorted, we'd love to hear what fixed it.