Child Item

Can I restore my deleted video, if I upgrade my Dropbox account?

Question or Issue

I by accident deleted a video I held with dropbox because they said I didnt have enough space to hold it and needed to upgrade my plan. I deleted the wrong video and now i really need it for a film I am working on. I cant find it in deleted items and am happy to pay to upgrade my plan to hold the video. If I upgrade my plan will the video show again in my deleted files?

Find more posts tagged with

Restore

LOL

Comments

Rich

Jack91 wrote:
If I upgrade my plan will the video show again in my deleted files?

No. Upgrading your plan does not allow you to recover files retroactively. If the recovery period for the file (30 days, by default) has already passed, then there's no way to recover the file.

Mark

Jack91 wrote:
I deleted the wrong video and now i really need it for a film I am working on

How long ago did you delete it? If it was within 30 days, it's recoverable as long as you have enough quota - so you may need to upgrade to do that. If its over 30 days it isnt I'm afraid.