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I can't access the Chooser method to integrate Dropbox

"I'm unable to access the 'Chooser' method in Japan. The login screen opens, but no accounts are displayed for login. Similarly, on the official site, the 'Dropbox' button is not visible.

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Jay

Hi @ishika3, thanks for bringing this to our attention.

Are you trying to create an app using the Dropbox API, or are you trying to attach a file via Dropbox Paper?

This will help me to assist further!

DB-Des

Hi @ishika3

In order to help identify the cause of the problem, try the following steps in order, and let me know if any of them resolve your issue:

Open a private browsing/incognito window: Cached data and cookies can sometimes cause issues. Opening a private window should resolve problems in this case.
Disable add-ons and extensions: Certain add-ons and extensions can interfere with expected browser behavior. Disable them and refresh the page.
Clear cookies and cache: Clearing your cache and cookies can often fix display issues.
Update your browser: Making sure your browser is up to date can prevent compatibility issues.
Try another browser: The issue you’re facing could be specific to the browser you’re using. Trying a different browser may solve the problem.

Let us know if you see different behavior after trying these steps.

Additionally, the screenshot you provided is unfortunately too low quality and blurry for us to make out the details. Could you please send a higher-quality version so we can review it more effectively?