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Shared link to folder from Quickbase channel takes me to empty folder

I am using the Quickbase Dropbox channel to create a folder and upload files to that folder. I then get the Share URL using the Quickbase Dropbox channel and save it in a Quickbase table. I can see the folder and its files when I log into my Dropbox account. But when I use the Share URL in my browser, I get a screen showing the folder name but that it is empty. I need to see the files also.

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kellison3205

I just found my problem in trying to create a simple example which of course worked fine. Then I reviewed the pipelines I am actually using in my app. Turns out the one that creates the folder and saves the url was connected to one dropbox account and the pipeline that uploads the files was connected to another. So user error!

Thanks for the quick reply.

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Megan

Hey @kellison3205 welcome to our Community!

Would you mind walking me through the steps you follow on your end in order to create the shared link?

If you have a step-by-step screenshot that'd also be great, in order for me to get the visual.

I'd also love to see the link's structure too.

Keep me posted, and we'll take it from there!

kellison3205

Thanks for the quick reply.

Theresa

Hi @kellison3205 and welcome to the Dropbox Community. I am glad to see that you have located the folder you were looking for thank to our amazing Megan's help.

On a separate note, I’m Theresa, one of the Community Managers here at Dropbox. 👩‍💻 I’d love to hear how you use Dropbox in your daily life and sure if you're open to sharing, I’m all ears👂✨.

I’m always fascinated by different workflows. Who knows? Your insights might lead to helpful tips to boost productivity or even spark ideas we can share with our internal team. 🤗💡

T 😺 (Dropbox Community Manager)

kellison3205

We're not live yet. Still in design & prototype phase. We'll be using Fastfield and Quickbase. Our techs will take photos & videos in the field via a Fastfield form. A Quickbase pipeline will be triggered when the form is submitted. It will use the Dropbox channel to create a share url to save in a Quickbase table & will upload the media. The pipeline will also dispatch a form to the manager which includes the Dropbox link & other info. We will also use Twilio to send a text to the manager to let him know the form has been submitted by the tech.