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"Folder is in use" error when trying to move a folder out of the Dropbox folder

I moved a LARGE file to my Dropbox so my boss could work from it for the weekend - soon learned this was a bad idea because of how long it took to upload. Now, I would like to move it back to just my local computer but it keeps telling me folder is in use.

I have tried to "Quit" the Dropbox app and do it, thinking this would solve any "Sync pending" issues. I have also restarted computer (multiple times) thinking it would work.

How can I make this happen?

Windows 10 - Dropbox App is installed (218.4.4348)

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Hannah

Thanks for bringing this to our attention, @Grl4Sprt.

Is it possible that some kind of third party app is accessing files in that folder, resulting in this error?

Can you restart the computer and try again?

Keep me posted with the results.

Grl4Sprt

I don't know what the 3rd party app would be. Do you have any common ones that seem to cause problems? I will restart again, but have done multiple times.

Nancy

Hey @Grl4Sprt! If you quit the Dropbox app and the issue persisted, then I also believe that this has to do with a third-party app.

However, I’m afraid we can’t provide much info on that; you’ll need to check what apps are running in the background when you receive this error message.