In this morning, I wanna share the folder to my member by inviting his email, but unable to share it where it stated banned member, what can I do?
Hey @Chinseokyen, sorry to see you're experiencing this issue, let's jump right into this.
Based on the error you received, it sounds like your sharing ability might have been temporarily paused. You can find out more info at this Help Center article.
How long has it been since you were not able to share files/links? If this is your first time, keep in mind that it will last 24 hours; after that your sharing ability should resume.
Let me know of any updates!
already one day
Hey @Chinseokyen, I'd suggest waiting till tomorrow to see if your sharing ability will resume.
However, if this is an urgent case I can open up a ticket on my end for you, in order for our specialized agents to help you with that.
Yes abit urgent. please help me to open up a ticket
I just sent you an email, in order for us to have a closer look into this @Chinseokyen.
I'll see you there, thanks!
Already reply
