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How can I upload photos of my phone?

Storage on my phone is full. I want to save all my photos (10,000 or so) to dropbox and then delete them off my phone.

Normally when I open the dropbox app on my phone, it automatically uploads my photos. I can see them on the app on my phone. I can see them on my dropbox web app. I have no idea what is happening with the photos in the 'camera uploads folder on my dropbox desktop app (it just seems to be uploading but never ends and the photos are all over the place.

What can i do to free up phone storage and not lose my photos?
Today my dropbox phone app wont upload any photos - it is saying 'your device storage is full, please delete some files and restart dropbox'. The answer to question 1 might help but if anyone has any tips on how to get the photos off my phone and permanently saved to dropbox it will be appreciated.

Thanks

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Camera Uploads

Mobile

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Comments

Jay

Hi @Mattress71, thanks for messaging the Community!

The camera upload feature would automatically upload any photos in the albums selected on your device to the Dropbox site.

When doing so, there needs to be enough free space on the phone in order to perform the upload.

Another way of uploading photos is to physically connect your phone to the computer, and enable the camera upload feature in the desktop app.

If you need any further assistance, please let me know!

iar

Camera Uploads works by first copying files from your phone's photo library into a temporary cache just for the Dropbox app. Once a photo is uploaded, it is removed from the cache, but not removed from your phone's photo library.

The Dropbox app is reporting that there isn't enough room to perform camera uploads because it can't copy the images into the temporary cache.

You might try going into the iOS settings app > General > iPhone Storage, and seeing what you might be able to delete to free up space on your phone.

Once Dropbox has backed up your photos and they are visible in the Photos tab, you can choose what to do with the copies stored in the Apple Photos library.

Mattress71

Thanks Jay, I can now see the photos on my web-based dropbox account. I can also see they are on my desktop app with either a tick next to them or a cloud. If I delete them off my phone now (to free up space) will I lose them?

Walter

Since they're already uploaded to your Dropbox account, you should be safe to delete them from your device @Mattress71

If you're not sure how it works, you can try it out with a sample file as a test!

colewestbrook

So thankful for this explanation it's super helpful. I'm trying to do a ~250gb (30k photo) iCloud > Dropbox transfer using an iPhone as the Dropbox client. After 2k photos out of 30k Dropbox reported iPhone storage full. I think I'm running into issues like you mentioned with the cache filling up or maybe some iPhotos cache issue. Would a "Dropbox Settings > Delete Cache" force a purge of the cache or would I need to do a full reinstall? I think Dropbox iOS is either getting the wrong iOS Storage amount (50gb free) or iOS isn't correctly reporting that this cache has flooded the 50gb available space and is instead reporting 50gb free.