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Dropbox Community

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Recent Content

Dropbox syncs my photos too fast via camera uploads and their quality is poor.
Device Oneplus 13 Operating System/Browser (if using the web) Android 16, OxygenOs 16.0.2 Dropbox App Version (if using the app) 454.2.2 Syncing Status OK Question or Issue When dropbox automatically uploads newly captured photos by my phone and uploads them to the 'Camera Uploads' folder, I am noticing that some* (NOT…
Tell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. We’d love to hear how you’re using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features…
I need to reset my Camera Uploads
Can someone from support please open a ticket so that the camera uploads on my account can be reset? Thank you.
Dropbox app on iOS 26.2.1 converts Camera Uploads photos from .jpg to .heic
Question or Issue Dropbox app on iOS 26.2.1 converts Camera Uploads photos from .jpg to .heic
Raw iOS files are uploading to Dropbox as .jpg via camera uploads.
Hi - I just saw a post in which April from Dropbox said that Apple Camera Raw transfers on camera upload (I’ve noticed mine don’t) and then did simple test because I don’t use iCloud instead preferring to use dropbox. And voila. Jpg uploaded. Only. No dng. Why is Dropbox so confident that it uploads raw when it clearly…
I'd like to reset camera uploads on my iOS mobile app.
Device iPhone 17 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 458.2.4 Syncing Status All done backing up Question or Issue I would like to have my Camera Uploads reset so that I can re-upload all photos from my phone taking advantage of the new Live Photos backup feature.
Photos tab in Dropbox online contains bookoo pics from way back.
I was surprised to find that the Photos tab in Dropbox online (i.e. at Dropbox.com) contains bookoo pics from wayyyy back. I've always deleted pics from the iPhone after naming and saving the ones I want to keep on my PC (in Dropbox folders of my own (conscious) creation). In Dropbox it says, "Camera uploads is turned…
Photos upload to Dropbox as duplicates with ‘1’ added to the image title
* I’m using an iPhone 15 Pro Max. When I upload photos I take with my phone, duplicates are created. This didn’t happen before. I turned on the ‘Upload directly from Camera’ mode, but later turned it off. Since then, duplicates have started appearing. I upload each photo manually.”
Camera uploads files are heavy and sync slowly due to that. How to stop syncing new files?
Device DESKTOP Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Latest Question or Issue Camera Uploads is Packed, very heavy and move slowly due to that, I want to move the old photos to another folder which i will create and i dont want the latest photos to sync again, how do…
How can I force the mobile app to upload photos on Android?
Device Google Pixel 8 Operating System/Browser (if using the web) macOS 15.6 Dropbox App Version (if using the app) 454.2.2 Syncing Status Up to date Question or Issue I am re-using the same question title as a question I found from seven years ago. I am experiencing the same issue as the original poster. I take a photo on…