How do I share a folder with someone not in my contacts?

benreppond

When I go to my Drobox folders to share, I type in the email address of someone whose email it does not recognize.  I can't share the folder because of this.  This person is actually in my Outlook and gmail contacts, but still to no avail.

Thank you for helping me.

 

Ben

Jay

Hi @benreppond, thanks for bringing this to our attention.

 

You should be able to share a folder with any email address, regardless if the user is in your contacts list or not.

 

What error are you getting exactly when sharing the folder? 

 

Could you attach a screenshot showing this error, while hiding the email address, in order to assist further?