Child Item

Transcript gives no option to download or export.

Hi there

I have been sent a film in Dropbox. I am able to view the autogenerated CC transcript of the film, and it looks pretty accurate.

I would like to download this transcript and then pair it with the film for offline viewing, as a SRT or something.

However, when I follow the steps to download / copy the transcript it is not working.

has this feature been removed ? I followed the instructions as listed here :

https://help.dropbox.com/view-edit/dropbox-replay-video-transcription#:~:text=Copy%20entire%20transcript.-,How%20to%20download%20your%20transcripts%20in%20Dropbox%20Replay,Download%20transcript%20as:

How to download your transcripts in Dropbox Replay

To download your video or audio transcript:

Log in to replay.dropbox.com.
Open the video or audio file you added a transcript to.
In the Transcript sidebar, click “…” (ellipsis) in the upper right.
Download transcript as:

srt file
vvt file
Plain text

Could someone help me out with a work around or suggest what I might be doing wrong?

Cheers:)

Find more posts tagged with

View

Web

Download

OffTopic

Closed - Not for right now

Accepted answers

FilipDBX

Hi Laura,

Thank you for sending the screenshot! It seems you're viewing the transcript directly in Dropbox, and unfortunately, that interface doesn’t offer a transcript download option.

Just a heads-up, Dropbox Replay is a separate product from Dropbox, and this forum is dedicated to Replay support.

All comments

FilipDBX

Hey Laura, thanks for reaching out! You should see an option to download transcripts within the Transcript sidebar. I've attached a screenshot to show you exactly where it's located. Please feel free to let us know if you encounter any difficulties downloading the transcripts.

Laura__

Hello

Thanks for taking time to respond.

Maybe we have different version of Dropbox as my screen doesn't have that option ? Unless there is a different way I could find it. See screen https://drive.google.com/file/d/1_-zhYVqt6KrsJvhW4TShLnBktN5e_9TA/view?usp=sharing shot attached...is it because I am in the UK?

thanks again

Laura__

hello again

Sorry here is a link to the screen shot that you should be able to access.

https://drive.google.com/file/d/1_-zhYVqt6KrsJvhW4TShLnBktN5e_9TA/view?usp=sharing

screenshot

FilipDBX

Hi Laura,

Thank you for sending the screenshot! It seems you're viewing the transcript directly in Dropbox, and unfortunately, that interface doesn’t offer a transcript download option.

Just a heads-up, Dropbox Replay is a separate product from Dropbox, and this forum is dedicated to Replay support.

Laura__

Hi !

It all makes sense now 🙂

Thank you.

Laura

Theresa

Hi @Laura__ , I am glad to hear you got the transcript for the film downloaded successfully, thanks to @FilipDBX 's amazing assistance 🤓.

I'm Theresa, a Community Manager here at Dropbox👩‍💻.

I'm really interested in learning about the innovative and creative ways people, like yourself, utilize Dropbox in their workflows. If you're open to sharing, I'd love to hear how you maximize Dropbox for film or videography projects 🤗.

I’m always on the lookout for unique workflows and effective strategies, and it’s possible we might be able to provide you with some tips to further enhance your experience 🙌✨.

Looking forward to hearing your Dropbox story!

T 🎃

(Dropbox Community Manager)