I currently have a basic plan with only a 30 day version history. I need to access the 180 day history for a file. Is it possible to upgrade my plan now, and then be able to access the 180 day version history of a file as NOW?
Hi @richmond102, thanks for posting today.
It wouldn't be possible to do this, since upgrading to a paid plan for the version history isn't retroactive.
I'm sorry I can't be more helpful on this matter.
There simply isn't any history for us to locate. For Basic plans, after 30 days of a file being modified or deleted, those older copies are permanently deleted from our servers.
Not even our team can recover any data.
@richmond102 wrote:Its a super important file. Would there be any way to pay an extra fee and have someone at Dropbox make a 90 day version history available to me? Only for this one file
That's not possible. Once you're beyond the recovery period for your account, it's not possible to recover a file.
