I'm having an issue with sharing folders. I am the owner of this folder [removed per Community Guidelines] and would like to share it with editing rights, but it doesn't work. How can I fix it?
Welcome aboard the forum, @uBear team! Hope you’re well.
Due to security reasons, we’re unable to click on any links on the forum, which is why I’ve also removed the one you uploaded.
However, from what I noticed, this was a shared link. Would you like to share your folder via link and give it edit permissions?
Or, do you wish to share the folder this way instead and give specific members edit access to it?
Let me know.
Hi Nancy, thanks for getting back, basically I need both options, but for now I'd like to share the folder with a specific member with editing permission. How do I do this if the folder has no "edit permission" options in default settings? The issue is with the two folders out of the rest in the root folder that contains all of them.
Hey @uBear team - sorry to jump in here, but could you clarify if this is a shared folder or a team folder instead?
Are you trying to share a sub-folder that has already restricted permissions perhaps?
Let us know more and we'll take it from there.
yes Im trying to share a subfolder, but I dont understand why that has restricted permissions if I am the owner of the folders and the account?
Hey @uBear team, would you mind sending us a screenshot of what you see when you try to share this subfolder?
hi Hannah please check these. So I have one core folder Databank, created by me, there are 7 folders in it, 3 of them I have already shared with no problems, as they have the option to share with editing permission. but I still need to share uBear the same way, but it won't show me the editing options.
Hi @uBear team, if you click the Settings link in the last image, what options do you see there?
if I go to settings I see these
Are you already sharing a subfolder in that folder?
yes, a few of them I already shared. but the problem is not about the amount of folders available for this type of sharing, because there are folders that are not shared but still they have those editing options. the problem that exactly the folder that I need is missing this option. the uBear folder
Thanks for the info, I'd recommend contacting the support team for them to investigate this in more detail.