Get answers to your questions, connect with other Dropbox Community members like you, and discover how to get the most from Dropbox.
I reopened my Dropbox account and I don't have the option to upgrade my business account, I just have a basic account now. I need to recover the files we had there and I'd like to know what I can do about it.
I'm experiencing a Dropbox Paper issue that started about 3 days ago and has not resolved. Symptoms: All existing Dropbox Paper documents return a 404 error when opened. Creating a new Dropbox Paper document appears to succeed (the file is created in the folder), but opening it immediately results in a 404 error.…
Hi - I have a folder with three files and five edit-rights owners. I added a member who I want to be view-only to one file only. When I add their email to that file, the member count on the main folder for that file page shows Members: 1 , why doesn't it show 6? Will the five edit-rights members have access to it? Thank…
Device HP Desktop Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 238.4.6075 Syncing Status Up To Date Question or Issue I've not been able to find documents using search in my dropbox folder for a few weeks. I went to indexing options to remove dropbox from indexing and re-add…
Hi all, After cleaning up all the mess in my Dropbox account I would like you to comment on two questions I have: * As an example. .I have a folder A, and a lot of subfolders within that folder, called 1, 2, 3 etc. In the subfolder A1 there are a few subfolders, called, A1a, A1b etc. I want to share the subfolders A1a, A1b…
Dropbox Plan (Personal) Are you a Team Member or Admin? () Do you have access to the email linked to the account? (Yes) Are there any devices connected to your Dropbox account? (Phone.) Question or Issue I have shared a folder and set permissions to view only. I want to give edit access to a single file within the folder,…
Been trying to get this to work for many years but always give up and use a different service. On my company’s team dropbox I want to create a folder with the purpose of collaborating with outside vendors. I can create invites, confirm access with edit permissions for the outside person, and they can join no problem, but…
I read <https://learn.dropbox.com/self-guided-learning/dropbox-fundamentals-course/fundamentals-how-do-i-share-with-others#sharing-links,-your-way> I’ve set up a series of nested folders and a View-Only link. Q1: Is there any way that I can prevent one of my link-sent-to-visitors-view-only link from doing a Copy to…
Help! I feel like I am going crazy trying to figure this out. I have a business account and recently have had trouble creating links so that anyone with the link can view. This is a new issue and one I haven't had before. It used to be so easy to create folders and links to share easily with colleagues but not no matter…
Dropbox Plan Plus Are you a Team Member or Admin? Admin Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? Laptop Only Question or Issue Hi 32 files in my Dropbox folder refuse to sync. When I click See Issues it pops up a Sync Issues window that keeps…
Do you have a question about Dropbox? Get answers here.
Learn more about Dropbox products with tips, tricks, and advice.
Explore the full potential of Dropbox with tips, tricks and discussions.
Have you got an idea for Dropbox? Share your idea here or vote on other ideas.
Find out all about the Dropbox Community.