Need to disable emails for every comment in a shared folder.

Question

I’m using the Dropbox app (not replay) and I’m receiving an email for every comment made from a folder with thousands of images. I want my client to be able to make the comments but I do not want an email every time she does. I have I clicked all the boxes in the “notifications” options in my account but I am still receiving the emails with her comments. Please help my inbox is filling up with emails with just a heart comment and it’s very frustrating

noswad · Answer

I have used Dropbox for years and in preference of One Drive etc.  I actually pay for it! Why would any programmer think sending an email to the document owner every time a viewer likes (or hearts) a document is a good idea?   Seriously! What were you thinking?   Get rid of this feature, or make it a one that is off by default but can be turned on.  Please lets be sensible. I know you are an expert programmer, but really sometime a simple user experience is preferred because we have work to do in order to pay Dropbox invoices, and deleting hundreds of emails one at a time is not helping our productivity.

Jay · Answer

Hi @Ebfoster, currently, there isn't a method to disable the email notifications in bulk on files, only on a per file basis.

If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future.

Ebfoster · Answer

So I basically uploaded about 54 folders and each folder has 59-100 jog images every time my client hearts an image I get a physical email. I have now received over 100 emails and counting. It’s not feasible for me to turn off comments on every image. I want my client to be able to heart the images she likes but I do not want to receive an email every time she puts a heart on an image. Hope that helps