I'm sorry if "Settings and Preferences" is not the appropriate category for this post but I couldn't find anything that seemed more appropriate: I have another account with Dropbox that I've been trying unsuccessfully to log onto for the last few days. After entering my user ID and password it tells me that it has sent a one-time security code to my email address. It indeed does send it, but according to that email's MIME header it wasn't sent until several hours after my logon attempt. By that time, of course, the logon attempt has timed out and I must start the entire futile procedure over.
I've asked the Dropbox chatbot about this but it is pretty worthless. It told me to contact support. However, I can't contact support without logging on first, which I can't do because of the excessive security code delay. This is a real catch 22. I've used the same email address and email provider for many years and have never had this type of problem with any other company sending verification codes to my email address. Apparently Dropbox only has my email address for that account because it doesn't offer an alternative way of sending the security code, such as via a text or a phone call.
Any suggestions would be appreciated.
