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Dropbox search may not be working as expected

Hello we know that on 2022-10-18 dropbox had problems with the search function.
The solution to the problem was released on 2022-10-20. However, we still have problems with the search function.
We use the dropbox-core-sdk java api version 5.1.1 do we need to perform a version upgrade?
thanks
Ciro

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Comments

Greg-DB

You shouldn't need to upgrade your SDK because of that search disruption. If you're still seeing search issues, feel free to open an API ticket with details for help.

Ciro_Tr

Thanks for the reply.
I updated the version from 5.1.1 to 5.4.4 (latest available on the maven repository) but the problem persists.
As suggested I have opened an API ticket

amcoffice

I will open a ticket as well since that may be the only to get attention.

BPCABA

We are STILL waiting for a solution.

We use TAGS extensively on dropbox to search for content we have tagged and this is not working.

When can we expect a reply - We are paying for dozens of licenses and not having basic search and indexing working is non-negotiable.

Please advice.

Greg-DB

@BPCABA There was a recent search disruption, but it should be working again now. Please try again and contact support if you're still seeing any issues.