Issue creating default specific name folder in DB teams account after authentication.

SneYellow46

Hi,

I have an iOS objective c application connected with dropbox api. It creates and access folder path "Apps/VA "after authentication. but recently when new user authenticate though the app using DB it creates a random root folder before Apps folder example : x-24a0a279/Apps/VI

 

Is anyone else facing similar issue and is there any know solution to this? or this is a bug in DB.

I haven't found anything related to this in DB api integration document.

Please let me know what is doing on here.

Thanks,

Greg-DB

This doesn't appear to be something Dropbox itself is doing, but note that users can move app folders, e.g., via the web site or any Dropbox client. So, I recommend having the affected user check their account. If they didn't intentionally do it themselves, it's possible something connected to their account made it, e.g., some software running on a machine with the desktop client running, etc. They can check the events page, or contact support if they need help.