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Stable Build 153.4.3932

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Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.

Features in this update:

A banner encouraging Basic users to try the Backup trial has been added.
Basic users nearing their storage capacity will now see a banner in the Backup app that presents their upgrade options.

Fixes in this update:

A scrollbar bug, causing the resizing cursor in selective sync, has been fixed.
Crashes occurring during startup of Dropbox on macOS 13 have been fixed.

Download

Windows	Standard Installer	Offline Installer
Mac OS X	Standard Installer (Universal)	Offline Installer (Intel) Offline Installer (Apple Silicon)
Linux	x86_64 Offline Installer	x86 Offline Installer

Auto-updates: In progress

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Michele_B

Hi, this is to let you know that my Macbook pro has been autoupgraded to this build, and now VoiceOver is reading version number and syncing status as expected. I cannot find the post about the issue right now, but **bleep**'s now fixed. Thank you very much!

Barbuz

Fred D.2

Unfortunately, I can't get the arm build to run on my Mac Studio macOS 12.4. Previous build 152... runs fine. I've tried re-installing 3 times and finally gave up. I don't know about the Intel yet.

Fred D.2

Well, never fails. I was auto-updated to 153... and it's working. I wonder why the installer failed?

Michele_B

Hi Fred, I was autoupgraded too, and it's working ok. I previously installed it manuually on my Macbook pro m1, I don't know if you were aware of this but now they made the installer for Apple Sylicon as well, so I think you'll need to chose this installer. Chances are this one is somehow corrupted, but it's just my supposing.

Bye!

Barbuz

Fred D.2

Barbuz - Yes, I'm aware of the different installers. I had a problem with the arm one. The Intel installed fine except the installer wouldn't quit after it finished the app update and it was running.

Fabio L.

I have been just auto-updated to this build and the icon in the taskbar is now in the "no connection" mode, dark grey (but it is connected and syncing). I am on Mac OS 12.4 Apple Silicon. Also the "over" information when passing the mouse over the icon disappeared.

Michael S.189

Same issue as @Fabio L. on mac OS 10.14.6 on Intel: icon is grey, and no hover text.

Edit: Same problem on Catalina.

pineman

Had the same issue but having just updated to Monterey 12.5 on my Silicon iMac the icon is now black and shows text when hovering.

Fabio L.

Thanks @pineman . Updating to 12.5 seems fix the problem with the dark grey icon. Thanks for the tip.

Michele_B

Hi guys, unfortunately I spoke too soon, I am now encountering again the issue where VoiceOver just says Dropbox without version number and syncing status. I have reason to believe that it depends on the update of Monterrey 12.5 which I installed yesterday.

Bye!

Barbuz

whatsondigest

Does this fix the Monterey 12.3 - 4 and now 5 syncing problems? If not is there any chance of a fix or should I be switching cloud services? Please just let us know what's going on?

asiufy

If you can, switch. There's no indication Dropbox will ever fix and restore their service to previous standards.

jekratz

What "syncing problems" are you referring to?

LordDragonus

Hey!

I'm very unhappy with this update, because it brought back a bug from 2020! The Windows Explorer UI in Windows 10 now have the same glitches again. It is very rare currently, but I hope you can fix it again! Please see ticket #10439499 from March 2020. Feel free to contact me.

Kind regards,

Michael

Nousmedis

Nope. Using Mac OS 12.5 with M1 Pro and Intel Macs, and both showing gray icon.

Fabio L.

Same here, after a restart the icon is again grey (but syncing), on Mac OS 12.5 Apple M1.

stress100

It appears as a gray icon in the menu bar. Why doesn't the sync icon appear when syncing?

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메뉴바에서 회색의 아이콘으로 보입니다. 동기화 할때 왜 동기화 아이콘이 나오지 않나요?

Jumpy_Bobby

M1 Monterey 12.5 still shows grey icon on task bar. Not yet fixed.

Megan

Hi @smashprod, happy Monday!

Can you send me your ticket number reference, so I can locate it on my end and check the progress on your case?

Thanks a bunch!

smashprod

Ticket #18058484.

Someone replied to me early today, and said:

Hi David,
Sorry for the delay in replying.
I added another member of our Team to this ticket so they can help us out further. They will take a look at all the steps we took so far and get back to you soon.
If you would like to add anything else, please reply here in the meantime.
Regards,
Colin

I did add more information, but no one has gotten back to me all day. I opened the ticket on 7/28, and have yet to get any help.
Thanks-
David

jekratz

To those who might consider switching to OneDrive because it supposedly works so much better than Dropbox... I am currently waiting about an hour with the various bits of OneDrive using 100%+ CPU uploading one folder thats 1.4GB and 26000 items and one thats 130mb with about 500 items. Trying to transfer from one work Mac to another and at the moment this is an Intel Mac having the problem but it's still using the same version of OneDrive as the Apple Silicon Mac on the other side. So no, there is no magic there, OneDrive is still terrible.

c. hongyuan

截屏2022-08-03 22.27.39.jpg

Michael S.189

New stable build 154.4 fixes the menubar icon.

user001

I have the feeling that the problem will never be solved. For our company, time has come to look for alternatives. The smart sync problem of macOS 12.3 still exists. And soon ventura will be released... Nothing concrete has been heard for months. Apparently there is a private beta, referred to here:

https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support

«A private beta version is currently available to select users.» but support knows nothing about it.

We can't manually download the linked files for each InDesign or After Effects individually. With 14 TB of data and a clean directory structure for various customers and jobs, that doesn't work. Everyone would lose massive amount of time. If I have to put an external ****** drive at every workstation so that all data is local, we don't need Dropbox anymore. I think it's time for VPN and a ****** NAS - like in the old days.

asiufy

If you're on "Dropbox Business", the private betas apparently don't work, according to Dropbox support.

I suggest you give OneDrive a go.