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Using Dropbox Embedder and getting POST https://www.dropbox.com/log/file_preview 400 error

Hello,

I'm using the Dropbox embedder in Javascript

The preview works fine and I can see my files in the iframe but sometimes I get file_preview 400 error message. It doesn't seem to affect anything but I can see it in the developer console. Any idea how we can suppress these errors?
Screen Shot 2022-06-16 at 2.23.53 PM.png

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Comments

Greg-DB

This appears to be something we'd need to handle on our side. I'm sharing this with the team to see if we can clean that up, but I can't make any promises myself. I'll follow up here with any updates on that.

Vouzou

Thank you so much. Also we noticed another thing during our testing. We have multiple UI elements that might or might not have Dropbox embedded content. Sometimes if there's a UI element with a Dropbox iframe the view automatically scrolls to that element after Dropbox has loaded the file. Is this something you could let the team know? Could we do something to prevent that behavior?

Greg-DB

Would you be able to share a sample page showing this issue so we can look into it? Thanks in advance!

Vouzou

Thanks for you response. Our platform doesn't allow external users at the moment so we'll keep an eye on it and if we can consistently reproduce it I'll try to share something with you in the future.

g1st

Any updates on this? I'm still getting the same error `POST https://www.dropbox.com/log/file_preview 400 (Bad Request)` in the dev console.

Greg-DB

@g1st No, I don't have an update on this.