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Cannot access dl.dropboxusercontent.com in South Korea

Used to work well a couple of days ago. To help you figure out the problem, here is my attempt to type "curl" in cmd prompt:

curl https://dl.dropboxusercontent.com
curl: (6) Could not resolve host: dl.dropboxusercontent.com

In case of error message in Chromium browser, it returns DNS_PROBE_FINISHED_NXDOMAIN error. I have contacted network provider regarding this issue but they recommeneded me to contact Dropbox site instead.

In addition, my network uses following DNS servers: "210.94.11.xxx" and/or "210.94.72.xxx" (digits on "xxx" parts are set randomly whenever checking my DNS server).

Note that switching DNS to CloudFlare or using VPN works.

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Jay

Hi @Wattie, this issue should be resolved now. If you're still experiencing this issue, then it may be related to your internet connection currently, such as a proxy, VPN, firewall, security software, or even ISP/router issues.

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Walter

Hey @Wattie, thanks for using Dropbox and welcome to our Community!

There's an incident that's affecting some of our users at the moment.

For more information, you can have a look here and make sure to subscribe too, so that you can get email notifications about its progress.

I hope this helps to some extent.

Wattie

Hey. Thanks for your answer @Walter ! I've been checking the page you linked here since then, but I don't see any news even about Investigating this issue for 2 days and now (other than the "Dropbox may be unavailable for some users" keeps showing), and the issue is still ongoing. Can you tell when it will be investigated?

Jay