Download
Auto-updates: In progress
This is a nightmare. Since Dropbox has forced its update to v. 81.4.195, this solution has become a source of frustration, an anti-productive thing.
First, it started stucking on indexing for 4-5 hours, although no major changes have been made in my files (no files edited or added / removed in bulk). It started all suddenly.
And now, the app is simply crashing all the time on Windows 10, it can't start, it crashes a few seconds after starting itself, and so on. I uninstalled Dropbox, restarted Windows, installed the latest "stable" update (81.4.195), same issue.
After more than 5 years using Dropbox Pro, I am losing almost all my trust today. I have no explanations. My ****** is pending for such a ridiculous bug coming from nowhere.
Any workaround ? Thanks for your input!
I'm having a similar crash issue. I have a brand new laptop with windows 10 installed. I just installed dropbox but it keeps crashing in the same way. There is no Antivirus on the laptop yet, also checked the Firewall rule. Tried Uninstalling and re-installing but no luck. Does anyone know if there is a solution for this problem yet?
Thanks for your contribution. I should add that crashing happens "silently", without any error message in return.
Too much bad luck : support team in vacation till Monday plus, zero "Help from the Community" in this forum. I am astonished that nobody has something to recommend.
I have uninstalled it, erased any traces as recommended by "advanced re-install", I reinstalled it using both standard and offline installaters, I narrowed selective sync to some dozens of files to keep the sync light and to test, nothing changed. Dropbox crashes within seconds, restarts itself, crashes again. Frustrating. I have never had such a critical issue in more than 5 years, being a user of Dropbox Pro.
Knowing that Dropbox's support is not 7/7 (which is highly frustrating by the way), I am looking forward for any hints or similar experiences in this Community forum, supposed to bring answers within 4 hours when support service is on weekend vacation.
Some more elements :
- Hours before the crashing issue, my desktop app (same version 8.4.195) was stuck on indexing for at least 5 hours, knowing that I did not change, add or remove large number of files in bulk. - When I install the latest Beta Build 82.3.133, crashing almost disappear, however, Dropbox is stuck on syncing knowing that selective sync is narrowed to a few dozens of files. My desktop app just says "syncing..." without any single information about the number of files synced so far. It is simply stuck. And I am honestly sick about it. Shall I keep trusting this "productivity" solution ? Two days where I put much energy, in vain, trying everything recommended.
Users who experienced the same concern, Moderators, @Walter, I kindly ask you for help. Help from the Community, they said.
Thank you!
This is happening to me too. Dropbox used to be my favorite app and now this new interface is horribly bulky and slow. It crashes constantly. i just want it to launch my normal explorer folder again. What the heck dropbox! (
I agree ****** DropBox?
I've been going in circles with you support team for over 2 weeks and it's still not working!!!!
Stable Build? again you forced us to update to this rubbish, provided zero support when something goes wrong. in meantime we uninstall / reinstall a hundred times
this build is resyncing me files and then crashed without warning. it is broken and my work cannot be sync for 2 days.
cant even go back to the last stable build as your ****** program forces an update.
Besides the usual "have you tried" from your useless support , what else can you guys do ? surely it is not right for dropbox to do it over and over again and never seens to be any responsiblity to any problems created
I provided a way to revert back to the last version and skip the current one but it does require a little bit of know how. You can see the update in this blog post by Core Technologies for thier product called "AlwaysUp". https://www.coretechnologies.com/blog/alwaysup/dropbox-not-working/
I given up ... I am surprise that arent more people complainting..
it basically damaged my Dropbox PC . it just crash and stuck at syncing 4 files , black login screen etc..
do they actaully test this ? even build another PC and try to sync , and this smart sync thing is just the stupidest idea when it doesnt work (200Mbps connection, can't even open a PDF)
are we ****** , been paying this people all this years and they simply has no idea ..
their support is ****** and all whole community are full of "pls reinstall" pls "uninstall" suggestion.
The last update is horrible. I am upset as well and I see no hope that it will get fixed by dropbox. I have been workinng with the sales team to upgrade to a premium service and now i think i am going to pull the plug as this last update has made dropbox useless to me.
they have been emailing everyone in my office too to upgrade.. they are dreaming if they are getting more money from me.
Dear Dropbox, if anyone is listening.. STOP this forced update craziness , test your update, before you totally FXXKs someone's business who placed trust in your service
this is worse than getting malware.. malware I can restore and move on..
they update simply a f-ing joke!
I had also problems with stucking on connecting state & crashing after few minutes even after a clean install. After installing an old build (https://www.dropboxforum.com/t5/Desktop-client-builds/Stable-Build-79-4-143/td-p/360015) without deinstalling the current version, dropbox restarts and autoupdate himself - after this its start working again! Hope this helps someone!
I can really empathize with what everyone's going through here, db's new desktop client/forced update release has wreaked havoc on my workflow and their tech support is absolutely abysmal! I've bee dealing with this for 17 days now!!! Totally unacceptable for a paid premium service.
I was able to find a workaround for my mac using a network filter to block db from updating itself. I use Little Snitch, https://www.obdev.at/littlesnitch/ but any network filter firewall should be able to handle this...
I can't seem to share a screenshot here so here's the link: https://www.dropbox.com/s/klhodtunga54r7u/Screenshot%202019-09-26%2011.23.32.png?dl=0
Hope this helps some of you folks get back to work, it did for me!
so I can't open any office files on the beta build without going local, "support" has had me reinstall about 6 times. Now they are asking me to install 81.4.195 https://www.dropboxforum.com/t5/Desktop-client-builds/bd-p/101003016
From the looks of this thread I'm kind of scared to do that. Should I?
We are running Dropbox on a server for customers who use a RemoteApp and save their files in the dropbox folder.
Since the last update Dropbox just stops working every other day and we have to ****** the task and restart it completely so it starts synchronising again.
Please fix this asap or we'll have to move to other applications.
Thanks.
@omdreamer are you able to revert your Dropbox version back on your Mac? If so, please share! I have the same issue, on MBP 10.12.6 Sierra.
move to other file sharing app. I am looking into it already
I guess I am late coming to this thread but I wanted to add my 2-bits worth since I was having similar problems. Except mine was much more severe; Dropbox was crashing my modem which threw all devices off the Internet including shutting down my TVs. And I tried over and over to fix it, including going to my service provider (I thought possibly the modem was done) and Dropbox for help. Nothing. Lots of back and forth but no solutions. Then today it started to work properly, with no hint that there was ever anything wrong. And I do see I now have a new version 82.4.155 installed yesterday (2019-10-3) according to Control Panel. ******? The tech from Dropbox never said a word to me through many emails about a new version. I guess even they don't know what goes on inside Dropbox!!!
bad days for DropBox has started... it slowly becomes a HOG ! memory drainig hog ! since they updated it into an windowed "app" it stoped what it was - a transparent tiny app. Dropbox should reconcider their roadmap !
