We are an IT company and setup Dropbox for a client as an alternative to Google Drive as they were having syncing issues. We have been recommending Dropbox to all our clients up to this point.
We installed a Synology NAS and started it syncing with their Dropbox using Synology Cloud Sync. There was about 100gb of data. They have 5 users on a Business plan with Dropbox.
They quickly ran out of API calls. After numerous support requests and waiting for days in between for answers we finally found out that API limits reset at the start of the month (not the subscription rollover date). So we used a dropbox client to sync all the data up as it doesn't use API calls, paused the Synology Sync program until the new month started and then started it up again.
That went ok until half way through the month when a few thousand files were added to the NAS and the API limit has maxxed out again. This is just normal use, not a lot of data.
Basically what we sold the client is useless because they can't save to their NAS and have it sync to Dropbox without running out of API calls very quickly through normal use.
Apparently with the individual account you get unlimited API calls which seems ridiculous. How can we solve this or do we just give up and move to something else?
