Child Item

insufficient_permissions error in paper doc api

Hi,

I am retreiving a list of docs using docs/list api. Then Im using the doc id to download and get folder info with docs/download and docs/get_folder_info apis respectively. All the doc ids from the list gives me result for download and folder info except one. Any doc api I call with this doc id gives me below error.

{
"error_summary": "insufficient_permissions/...",
"error": { ".tag": "insufficient_permissions" } }

I am using user endpoint to run these apis.

Find more posts tagged with

API

Abuse

Comments

Greg-DB

Can you share the code and output for these calls so we can look into it? (Just make sure to redact your access token of course.) If you'd prefer to share privately, you can do so here: https://www.dropbox.com/developers/contact Thanks in advance!

saritafurtado

Please find below apis

------------------------- Doc list api -------------------------------

curl -X POST https://api.dropboxapi.com/2/paper/docs/list \
--header 'Authorization: Bearer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx' \
--header 'Content-Type: application/json' \
--data '{}'

Response
{
"doc_ids": [
    "fxbhYXaJ5wxyCeV2L39Ja",
    "r8zJPDpkgjabrHVGYgTjX",
    "GRi9LK2cRsWaliZKx1v0Z",
    "sw1OEbgdSwotOEyzHp6Su",
    "iSveJlpz5YLCMgSsiXXIw",
    "VD8IN6mL544zImoDgFSzq",
    "CrHcbZu2mBZZ1CTLQvPlC",
    "f3iZK1HysnBhJpRWgssMI",
    "rmvs7XWXwugR8H0Hz10rZ",
    "abDU3F4134OqCdEDi808e",
    "ODRcDwu5MF3ihzYkZLIxG",
    "cMTTtjYSLSukyH0eyrXBo",
    "hipH6jsblaRFkjlYwbF6u"
],
"cursor": {
    "value": "ABUCTjUnw1F++PWiP8wa1X426ZG/m0rJAnz0C6Y01u93hFsjAsIg63UQL2O7sddVUEjy2l2XA8jqfjVqCdJkYySmJ3wkIorsEavdT/RB8Mas6QvWp8HE7ELDLe57XuxgIjM+5oJzLW1q43fqOIpezjeJx0iu9pDIz+LhA6LPJxt05dX7+wsteWQAPwTMq9svhcAhCTLKhoCZksvI/ofJ+LRIDzkhp6LKNbYNE8UnRPnyE8fCQjAMsm2O8VajjjaSTeld/z9SOuEvB+N0s7VtGMat8q+BLFN9/baUDnuuL6tpTDAXX+O8IapG95DBR/3M+JHMyxByxZ0J7kuZJ5nJaog6",
    "expiration": "2018-07-31T04:32:55Z"
},
"has_more": false
}

------------------------- Doc download api -------------------------------

curl -X POST https://api.dropboxapi.com/2/paper/docs/download \
--header 'Authorization: Bearer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx' \
--header 'Dropbox-API-Arg: {"doc_id":"fxbhYXaJ5wxyCeV2L39Ja","export_format":{".tag":"markdown"}}'

Response:

{
"error_summary": "insufficient_permissions/.",
"error": {
".tag": "insufficient_permissions"
}
}

Greg-DB

Thanks! We're looking into it.

saritafurtado

Any update on the issue?

Greg-DB

I don't have an update on this yet. I'll follow up here once I do.

saritafurtado

Hi,

We are still not able to understand the error of insufficient_permission. Please could you check the issue?

Greg-DB

I don't have any news on this yet. I'll let you know when I do.

carlos2018

I'm having the same issue with a few documents. I don't know the root cause but I've noticed that the documents that error are pretty old, I've created a few new ones and those seem to work fine.

schemacs

I have the same issue, even after I reset the oauth keys.

Greg-DB

Thanks for the notes! This is still open with engineering. I'll follow up here once I have an update.

Shanness

I'm having the same problem too. Is there an update for this?

Greg-DB

@Shanness I still don't have an official update on this unfortunately. (For reference, it looks like this can occur due to some implementation details on the backend of how account migrations work with respect to Paper docs. That is, during the migration some extraneous doc IDs may be left over, but these don't actually refer to any distinct documents that the user doesn't already have access to via other doc IDs. So, it should be safe to ignore the failing doc IDs.)

The Paper API endpoints are deprecated though, so the team may not be able to prioritize fixing this, since these will be retired anyway. Please refer to the Paper Migration Guide for more information.