Child Item

Sync with a network drive Dropbox versus QNAP Sync App

(as suggested by a superuser on one of the other Dropbox forums, I should post the question below in this API Support forum, the original question was posted here : https://www.dropboxforum.com/t5/Syncing-and-uploads/Sync-with-a-network-drive-Dropbox-versus-QNAP-Sync-App/m-p/232473#M29356 )

I've a small LAN, and a QNAP NAS. I need to access files from projects on my Dropbox, from different workstations, laptops, PC's, Servers.

Because not all those machines have a TB free on disk, moreover it also seems highly inefficient space usage having the same 500GB of files copied on every machine.

Now Dropbox does not support storing the Dropbox data on a network share on the NAS. Telling me that I've to use the QNAP App to do that. Which I've no problem doing, HOWEVER, at the same time, Dropbox is restricting a long list of files, so they cannot be synced through 3rd party apps, but they have no problem being synced through the Dropbox app. The restriction/blocking is not done by QNAP, but by Dropbox (the API).

This way, Dropbox seems to take the situation hostage, preventing us from storing our dropbox files on our own NAS.

There is no logic in the restricted files, a few DLL files, a few ZIP files, some JS files (for example ... why is it not allowed to sync "jquery.js" ?), some EXE files (freeware!). After the QNAP app had synced about 100GB, I already had > 20 files reported as restricted.

Where does the discrimination come from? Why is there no issue with the Dropbox desktop app, but are there restrictions for 3rd party apps? Why am I not allowed to sync my own files on my private storage?

Is there a solution? How can we sync Dropbox and a NAS?

Thanks,

Find more posts tagged with

API

Abuse

Comments

Greg-DB

Thanks for writing this up! We appreciate the feedback. I can confirm that this is the expected behavior for the API. The Dropbox API does not enable access to to restricted files to third party apps. I'll pass this feedback along to the team.

If you have files that appear to be incorrectly marked as restricted though, please reach out to support with a list of incorrectly restricted files so they can investigate:

https://www.dropbox.com/support

OLCE

I stopped using the 3rd party app, because the dropbox API does not give the same experience as the official dropbox app.

I'm sorry to see there is this discrimination between the official app and the API.

I've the impression Dropbox support is going to review hundreds of files to make them work via 3rd party apps, I stopped the 3rd party app after 5% was synced, but already 80 files were blocked.

I still did not receive any explanation as to why the difference between the dropbox client and the API.

Why does the Dropbox desktop app sync a file without problems, and the same file gets block by the API???

Greg-DB

Unfortunately I don't know why the system was built that way, but I've sent your feedback along to the team as a request to change it.

david S.259

Hey Greg,

Over two years have gone by and no answer from the team. Seems odd.

Anyway, is there anyway I can get these to allow my Dropbox to sync with this External Drive I'm using, QNAP Also?

Thanks.,

Greg-DB

@david S.259 I don't have an update on this request from the team. And no, there isn't a way to configure your account to allow restricted files to sync with third party apps.