We'll be happy to help with whatever issues you're having, but we'll need some more information. For example, please post the full error message and the steps to reproduce the problem. A screenshot may also be useful.
Received a coupon with free 50gb but when I input the code (have retried several times) I get Error Code (405) each time. I am inputting on a Mac, using Safari, and the promo coupon I received has been laying at my office for a couple months... they don't expire, do they? I have Dropbox now, but completely full of the smallest available version, is my version too small to use promo coupon? Frustrating! Please advise.... Thanks.
Hi Christeen, this thread was originally posted in the API development forum, which is for developers using the API so it was likely a different issue that the problem you described.
Please post your question as a new thread in the "Issues & Troubleshooting" forum to get it to the right people:
https://www.dropboxforum.com/hc/en-us/community/posts/new?community_post%5Btopic_id%5D=200203389
all I got was
Hi Robert, this thread was originally posted in the API development forum, which is for developers using the API so it was likely a different issue that the problem you described.
Sorry Wrong place to post - Disregard Thanks
I can not get into my folders All I get is when I try to log in: "
Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home. "
Hi Anthony, this thread was originally posted in the API development forum, which is for developers using the API so it was likely a different issue that the problem you described.
Alternatively, you can contact support here:
https://www.dropbox.com/support
