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App has been frozen pending review

This message has appeared when we tried to authorize a newly created DropBox account through oauth2 api:
"This app is unable to link additional users because it has been frozen pending review."

That appears right after the authorize request is sent:
https://www.dropbox.com/1/oauth2/authorize?...

I'd like to mention the message appears only for newly created accounts but using an old account works just fine.

I also can see my app has been added to Apps linked list of that account.

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Comments

Greg-DB

You'll need to apply for production to enable more users to link to your app. You can find more information on this here:

https://www.dropbox.com/developers/reference/devguide#production-approval

shekinahpaul

Sir can u please help me I want to back up my files immediately

Greg-DB

@shekinahpaul This thread is regarding a specific quesiton that programmers using the Dropbox API might have. It sounds like you have a non-programming question about using Dropbox itself, so please reach out to support here:

https://www.dropbox.com/support

peterk

Thanks Pilev. My paid subscription dropbox account is 10yo. Ive not had this issue with other apps. Likely the problem is in the app